ABC Safetymart Home Page

Frequent Online Questions - Shipping Information

 Home   About Us   Contact Us   Online Guarantee   Order Tracking   Returns 
Search This Site
SAFETY EQUIPMENT
 Ergonomic Safety  
 Falling Protection  
 Hearing Protection 
 Head Protection 
 Mechanix Wear 
 Motivational Posters 
 Rain Gear 
 Safety Dispensers  
 Safety Eyewear 
 Safety Goggles 
 Safety Masks 
 Safety Product Racks 
 Safety Vests  
 Sports Hard Hats 
 Welding Helmets 
 Work Clothing 
 Work Gloves  
SAFETY RESOURCES
 Safety Articles 
 Safety Blog 
 Safety Links  
 Safety Tips 
COMPANY INFORMATION
 About ABCsafetymart.com 
 Credit Application 
 Frequent Asked Questions 
 Online Guarantee 
 Order Tracking 
 Privacy Policies 
 Resale Information 
 Return Procedures 
 Sample Policy 
 Shipping Policies 
 What's New 
MISCELLANEOUS
 Site Map 
 Email 


ABC Safetymart is offering free ground shipping over $500.00 on most of our products. This special applies to all products except gloves, rainsuits, and Gatorade due to the extreme weight of these items.

Your online resource for safety information, safety tips, and other safety resources.
Blog image supplied by www.superlame.com



 General Information   Ordering Information   Overview   Shipping Information   Using The Website 

  What methods do you have for shipping?  
  What would you recommend for the best shipping method?  
  Is there any additional shipping and handling costs?  
  When will my order arrive?  
  How can I track the progress of my order?  
  Can I ship overseas?  
  How can I ship to an oversea military base?  
  Who do I notify if there is a shipping problem?  
  How do I choose an alternate shipping method?  
  How long will it take to process and ship the order?  
  How much do I have to order for it to be freight paid?
  Can you ship to a P.O. Box?


What methods do you have for shipping?

Our web site is equipped with many shipping methods. Each one has its own positives and negatives (See question below). Once you add a product to your shopping cart, the web site will prompt you for your desired shipping method. We have provided a sample print out below.





What would you recommend for the best shipping method?

That mostly depends on how much the order weights. If it is a fairly small and lightweight order in the United States, territories of the U.S., and U.S. military bases, US Post Office Priority Mail is the fastest and least expensive method. The only drawback is that priority mail does not have tracking numbers. We generally recommend UPS shipping for larger orders, and to businesses. That way we can check the tracking at any time. Fed-Ex shipping works best for small residential orders throughout the U.S. with tracking numbers. The default method and the most popular package shipping is by UPS ground.

For oversea orders, the recommended method is U.S. International mail. It is about half the cost of UPS overseas, and still reliable.
Is there any additional shipping and handling costs?

Absolutely not... Our shipping charges are actual shipping cost. We do not add any small order charges or other handling cost. Handling charges are just another way some companies boost their bottom line. They drive us crazy too.
When will my order arrive?

That's a good question. Generally, 95% of the orders will ship out within one business day. The delivery more or less depends on where the products are shipping. Most of our products ship from central Texas; therefore, most of the Midwest and South delivers in 1-3 business days. If you are on the West or East coast, it may take 3-5 business days. Don't forget that Saturday and Sunday are not delivery days. If you are in a rush, you may want to step the orders up to Next Day, Second Day, or Third day delivery. If you need a more accurate transit time, just click on this link.

For a more accurate shipping time, please click on the link below. You will need to type in the origin and zip code.

http://wwwapps.ups.com/servlet/WWDTServlet?IATA=us&Lang=eng

(Origin Brownwood, TX 76801)




We are also experimenting with Fed-Ex shipping. They ship throughout the country in 3-4 business days. In addition, large metropolitan areas have a standard Saturday delivery.



How can I track the progress of my order?

All Internet orders are confirmed with an automated e-mail tracking number at the end of the afternoon. This response will have a tracking number for UPS and Fed-Ex packages, and a confirmation of a priority mail. Priority mail should take 2-3 business days, however, they do not have tracking numbers.

For UPS orders, just copy and paste the number at the UPS link here:

  http://ups.com/tracking/tracking.html  

If you didn't receive a tracking number or confirmation, please just send us an e-mail with the order number and customer name, and we'll find out where the package is.

For Fed-Ex, you will need to copy and paste the number to this Fed-Ex link:

  http://www.fedex.com/us/tracking/  


Can I ship overseas?

You bet… We have several different oversea shipping options. The least expensive is U.S. International Parcel Post. Of course, the UPS choices are a little faster, and have brokers to send the orders through if problems arise.

One other note, if you are a territory of the U.S., be sure to choose the Priority Mail method. It is by far the cheapest and quickest way to ship your products. UPS calculates the rates to U.S. territories as an oversea order, and charges quite a bit more.



How can I ship to an oversea military base?

We send many orders to oversea military bases. The best way is to use good old fashion "Priority Mail". This method will send the package through the U.S. mail system. UPS considers oversea bases as an oversea order, and thus charges a much higher fee. If its going to an APO or FPO address, Priority Mail is by far the way to go.



Who do I notify if there is a shipping problem?

Let's face it. From time to time, orders get mis-shipped by us, lost by the shipping company, or who knows what all. Once you receive your confirmation with the tracking number, you can pretty much guarantee that it will be there in a week. If it has been over 7 days there may be a problem.

In addition, UPS tracking number are provided via e-mail and should be able to show the status of the current shipment. If it was sent by priority mail, it should take about 3-4 business days. Any problems, just send us an e-mail at this address, or just give us a call.



How do I choose an alternate shipping method?

Once you add an order to your shopping cart, one of the first questions you will be asked is where the products are to be shipped. At this time, you can fill in your desired shipping method. Below is a print out of your choices.



Once you are on the final order page, you can still experiment with your shipping options by clicking on the phrase "click here to change your shipping method." It's a little small red link on the right side of the order statement. Admittedly, it is a little hard to see.



How long will it take to process and ship the order?

Most of the time, the orders ship out the same business day. Generally, the shipping company picks up at about 5:00 P.M. central time. We accept orders up to 4:30 and can still ship the same day. All orders placed after 5:00 P.M. are shipped the next day. One more important note, orders placed after 5 o'clock Friday are processed on Monday morning. UPS does not pick up or deliver on Saturday and Sunday at this time.

If the order cannot be shipped within two days, we will send a courtesy e-mail notifying you of the back order. We'll do what we can to speed up the delivery of all our orders.

How much do I have to order for it to be freight paid?

That's a good question. Generally all orders on the Internet site over $500 are freight paid. This does not include glove orders, powder drink, and rain suits. Basically, these products are very heavy and difficult to ship. These products are freight paid at $1500. We are flexible with mixed orders and will do what we can to keep the shipping costs down. The good news is that Internet orders are tax free outside of our home state of Texas, which more or less covers the cost of the freight.

Can you ship to a P.O. Box?

Certainly… P.O. Boxes work great, but you need to remember that UPS and Fed-Ex will not deliver to a P.O. Box. The only method that does is U.S. Priority Mail or U.S. parcel post (snail-mail).


 General Information   Ordering Information   Overview   Shipping Information   Using The Website 


Phone
800-646-5346 Toll Free
Fax
325-646-3790
  Email